Privacy Policy

Rituela Privacy Policy

Last updated: June 23, 2025

This Privacy Policy describes how Rituela ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rituela.com (the "Site") or otherwise communicate with us (collectively, the "Services"). By accessing or using our Services, you agree to the practices described in this policy.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any such changes will be posted on this page with an updated date.

2. What Information We Collect

a. Information You Provide

We collect personal information directly from you, including:

Name, address, email, and phone number
Order information (billing and shipping details, product details)
Customer reviews and messages you send us

Note: We do not currently offer account creation or login on the site.

b. Information Automatically Collected

Through cookies and tracking technologies (such as the Facebook/Instagram Pixel and Google Analytics), we collect:

IP address, browser type, and device information
Your interactions with our Site (pages viewed, products added to cart, etc.)

c. Information from Third Parties

We may receive data from service providers like:

Shopify (our ecommerce platform)
Shopify Payments (for order processing and payment confirmation)

3. How We Use Your Information

We use the information collected to:

Process your orders and deliver products
Provide customer support
Display personalized ads through retargeting
Collect customer reviews
Detect and prevent fraud
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies to improve your experience on our site and for analytics and marketing purposes. For more information, see: Shopify Cookies Policy
You can disable cookies through your browser, but this may affect how the Site functions.

5. How We Share Your Information

We may share your information with:

Shopify and other vendors who process payments and handle logistics
Marketing partners (e.g., Facebook/Meta and Google for advertising purposes)
Legal authorities if required by law
Affiliates, in case of a business restructuring

We do not sell sensitive data, and we do not knowingly share or sell information of minors under 16.

6. User-Generated Content

Any reviews or content you submit publicly (e.g., product reviews) may be visible to others. We are not responsible for how third parties use this public content.

7. Children’s Privacy

Our Services are intended for adults only. We do not knowingly collect personal information from individuals under the age of 16. If you believe your child has provided us with personal information, please contact us so we can delete it.

8. Data Security and Retention

We use reasonable safeguards to protect your data. However, no method of transmission or storage is 100% secure.
We retain your information only as long as necessary to fulfill your orders or comply with legal obligations.